Privacy Policy

Privacy Notice

This Security and Privacy Statement applies to this website which is operated by MEEQ INDUSTRIES PTY LTD – ABN: 15 640 845 503 under the domain name “hydroonline.com.au”

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

The Information We Collect:

This notice applies to all information collected or submitted on the Hydro Online website. We only collect information required to process your order. This information will be kept confidential and at no time will this information be traded, swapped, exchanged or sold to any other party or company.

Hydro Online will only use this information to complete your order or to contact you to query your order or to advise of delays, out-of-stocks or back orders.

We may share some of your contact details with third parties where necessary to process your order. For example, the financial institution that issued your credit card (to verify the details provided to us) or the freighting company that delivers your order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

Our Commitment To Data Security:

To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Hydro Online regularly reviews developments in security and encryption technologies. Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Accordingly, although Hydro Online strives to protect such information, Hydro Online cannot ensure or warrant the security of any information you transmit to us or from our online products or services and you do so at your own risk. Once we receive your transmission, we take reasonable steps to preserve the security of the information in our own systems.

How To Contact Us:

Should you have other questions or concerns about these privacy policies, please send us an email at [email protected]